Help Center

Find answers to common questions and learn how to make the most of your HighLeaks experience

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Buying Credits Becoming VIP Posting Threads Profile Customization Refunds Account Settings Using Credits Earning Credits

Buying Credits

Credits are the virtual currency used on HighLeaks to unlock premium features and access exclusive content. Learn how to purchase and manage your credits.

1 Navigate to the Credits Page
Click on the Credits button in the header navigation, or access it directly from your user menu. You can also visit /credits.
2 Choose a Credit Package
Browse through the available credit packages. Each package offers a different amount of credits at various price points. Look for packages marked as "Popular" for the best value. Some packages may include bonus credits!
3 Complete Your Purchase
Click the Purchase button on your chosen package. You'll be redirected to a secure payment page where you can complete your transaction using various payment methods (PayPal, credit card, etc.).
4 Receive Your Credits
Once your payment is confirmed, credits will be automatically added to your account. You can view your current balance at the top of the credits page and check your transaction history below.
Pro Tip
VIP members don't need credits for most features! Consider upgrading to VIP for unlimited access to premium features without spending credits.
Go to Credits Page

Becoming a VIP Member

VIP membership unlocks exclusive features, removes credit requirements, and gives you access to premium customization options. Choose from monthly, yearly, or lifetime plans.

1 Visit the VIP Page
Click on the VIP Premium button in the header, or access it from your user menu. You can also visit /vip.
2 Compare VIP Plans
Review the available VIP plans:
  • Monthly Plan: Billed monthly, cancel anytime
  • Yearly Plan: Best value with significant savings
  • Lifetime Plan: One-time payment for lifetime access
Each plan includes all VIP features and benefits.
3 Select Your Plan
Click the Subscribe or Purchase button on your preferred plan. You'll be redirected to a secure payment page to complete your subscription.
4 Enjoy VIP Benefits
Once your payment is confirmed, your VIP status will be activated immediately. You'll gain access to:
  • Unlimited access to premium features without spending credits
  • Advanced profile customization options
  • Exclusive VIP badge and profile styling
  • Priority support
  • Early access to new features
VIP Status Display
Your VIP status is displayed on your profile and in the user menu. VIP members have a special badge and enhanced profile customization options.
View VIP Plans

Posting Threads

Learn how to create engaging threads and participate in forum discussions. Follow these steps to post your first thread.

1 Choose a Forum Category
Browse the forum categories and select the appropriate category for your thread. Make sure your topic fits the category's theme to ensure it reaches the right audience.
2 Click "New Thread"
Click the New Thread button in the header, or navigate to a specific forum category and click the "Create Thread" button. This will open the thread creation form.
3 Fill in Thread Details
Complete the thread creation form:
  • Title: Write a clear, descriptive title that summarizes your topic
  • Content: Add your main post content using the rich text editor
  • Tags: Add relevant tags to help others find your thread
  • Attachments: Upload images or files if needed
4 Submit Your Thread
Review your thread content, then click Post Thread or Submit. Your thread will be published and visible to all forum members. Some threads may require moderation approval before being visible.
Forum Guidelines
Make sure to follow the forum rules and guidelines. Inappropriate content, spam, or off-topic posts may be removed or result in warnings. Always be respectful to other members.
Thread Features
You can edit or delete your threads after posting (if allowed). Use the thread editor to format your content, add images, and create engaging posts that encourage discussion.

Profile Customization

Personalize your profile with custom avatars, banners, colors, and more. Advanced customization options are available for VIP members.

1 Access Profile Settings
Click on your profile picture or username in the user panel, then select Settings from the dropdown menu. Alternatively, visit /user/settings.
2 Basic Profile Settings
In the settings page, you can:
  • Upload or change your profile avatar
  • Upload a profile banner (if available)
  • Update your bio or signature
  • Change your display name
  • Manage privacy settings
3 Advanced Customization (VIP Only)
VIP members have access to additional customization options:
  • Custom profile colors and themes
  • Animated avatars and banners
  • Custom profile badges
  • Enhanced profile layout options
  • Exclusive profile effects
Access these features from the Profile Customization page in your user menu.
4 Save Your Changes
After making your changes, click Save or Update Profile. Your profile will be updated immediately and visible to other users.
Image Requirements
Profile images should be in JPG, PNG, or GIF format. Recommended sizes: Avatar (256x256px), Banner (1200x300px). Maximum file size is typically 5MB.
Account Settings

Requesting Credit Refunds

If you've spent credits on content that doesn't work, is unavailable, or has technical issues, you can request a credit refund directly from the thread using the Report button. Learn how to get your credits back.

1 Identify the Issue
Before requesting a refund, make sure you have a valid reason:
  • Download not working: The file you purchased is corrupted, broken, or won't download
  • Content unavailable: The thread or content you paid for is down, removed, or inaccessible
  • Technical problems: The content doesn't work as described or has technical issues
  • Wrong content: You received different content than what was advertised
  • Duplicate purchase: You accidentally purchased the same content twice
2 Use the Report Button on the Thread
Navigate to the thread where you purchased the content. Look for the Report button located next to the download button. This is the official way to request a refund.
  • The Report button is visible on threads where you've spent credits
  • Click the Report button to open the refund request form
  • Select "Request Refund" as the reason for your report
3 Fill Out the Refund Request
In the refund request form, provide the following information:
  • Reason for refund: Select the appropriate reason from the dropdown (e.g., "Download not working", "Content unavailable")
  • Description: Explain in detail what went wrong and what you tried to fix it
  • Screenshots (optional): If possible, attach screenshots showing the issue
The system will automatically include your transaction details, so you don't need to provide them manually.
4 Submit and Wait for Review
After submitting your refund request:
  • Your request will be automatically logged in our system
  • Our moderation team will review your request (typically within 24-48 hours)
  • We'll verify the issue you reported
  • Check if the content is indeed unavailable or broken
  • Review your transaction history
You'll be notified of the decision through the system notifications.
5 Receive Your Credits
If your refund is approved:
  • The credits you spent will be automatically returned to your account
  • You'll receive a notification confirming the refund
  • The refunded credits will appear in your balance immediately
  • You can check your updated balance on the Credits page
Important: Use the Report Button
Please use the Report button on the thread itself to request refunds. Do not send private messages to staff members or create support threads on the forum. All refund requests must be submitted through the official Report button on the thread where you made the purchase.
Need Additional Help?
If you're unable to find the Report button or need assistance with the refund process, please create a support ticket on our Discord server. Do not send private messages to staff members or create forum threads.
Tips for Faster Processing
To help us process your refund request quickly:
  • Use the Report button directly on the thread (don't use other methods)
  • Provide clear and detailed information about the problem
  • Include screenshots or evidence of the issue if possible
  • Be patient and wait for the review process to complete
  • Check if the issue has been resolved before requesting a refund
Refund Eligibility
Credit refunds are typically available for:
  • Content that is broken, corrupted, or doesn't work
  • Downloads that are unavailable or permanently down
  • Content that doesn't match the description
  • Technical issues preventing access to purchased content
  • Accidental duplicate purchases
Note: Refunds are generally not available if you simply changed your mind or if the content was working when you purchased it. All refund requests are subject to review by our moderation team.

Account Settings

Manage your account preferences, privacy settings, and personal information from the account settings page.

1 Access Account Settings
Click on your profile picture in the user panel, then select Settings from the dropdown menu. You can also visit /user/settings.
2 Update Your Information
In the settings page, you can update:
  • Email address
  • Password
  • Display name and username
  • Profile information
  • Notification preferences
3 Privacy Settings
Control your privacy and visibility:
  • Profile visibility settings
  • Who can send you messages
  • Activity status visibility
  • Email notification preferences
4 Connected Accounts
Link or unlink external accounts (such as Discord) for easier login and profile synchronization. Manage these connections from the Connected Accounts section.
Open Account Settings

Using Credits

Credits can be used to unlock various premium features and access exclusive content. Learn how to make the most of your credits.

1 Check Your Balance
Your current credit balance is displayed in the header next to your profile, and on the credits page. VIP members don't need credits for most features.
2 Common Credit Uses
Credits may be required for:
  • Accessing premium or locked threads
  • Unlocking special features
  • Participating in certain activities
  • Premium content downloads
  • Special forum privileges
3 Earning Credits
You can earn credits by:
  • Creating quality threads and posts
  • Participating in forum activities
  • Completing special tasks or challenges
  • Receiving credits from other users
  • Participating in community events
VIP Advantage
VIP members bypass credit requirements for most features. If you frequently use premium features, consider upgrading to VIP for unlimited access and better value.
View Credits

Earning Credits on the Forum

There are many ways to earn credits on HighLeaks! Learn about all the activities that reward you with credits and how to maximize your earnings.

1 Creating Threads

Every time you create a new thread, you automatically earn credits as a reward for contributing to the community.

  • Credits per thread: You receive credits for each thread you create (default: 5 credits)
  • Cooldown period: There is a 2-minute cooldown between earning credits for threads
  • No limit: You can create unlimited threads and earn credits for each one (subject to cooldown)
  • Quality matters: Make sure your threads follow forum guidelines to avoid removal
Tip
The exact credit amount per thread may vary and is set by administrators. Check your transaction history to see how many credits you received for each thread.
2 Replying to Posts

Active participation in discussions is rewarded! Every reply you post can earn you credits.

  • Credits per reply: You receive credits for each reply you post (default: 3 credits)
  • Cooldown period: There is a 2-minute cooldown between earning credits for replies
  • Engage meaningfully: Quality replies that contribute to discussions are encouraged
  • No spam: Low-quality or spam replies may be removed and won't earn credits
Cooldown System
The 2-minute cooldown prevents abuse and ensures fair credit distribution. You can still post as much as you want, but credits are only awarded once every 2 minutes per action type (thread or reply).
3 Daily Active User Credits

Stay active on the forum and earn daily credits automatically!

  • Daily reward: Active users receive credits every day (default: 10 credits)
  • Activity requirement: You must be active on the forum for more than 10 minutes in the last 24 hours
  • Automatic distribution: Credits are automatically added to your account daily
  • No action needed: Just be active on the forum and you'll receive your daily credits
How It Works
The system tracks your activity automatically. If you've been active for more than 10 minutes in the past 24 hours, you'll receive your daily credits. This is processed automatically by our system, so you don't need to do anything special!
4 Trivia Game

Test your knowledge and earn credits by playing the Trivia game!

  • Per correct answer: Earn 0.1 credit for each correct trivia answer
  • Daily leaderboard: Compete for top spots on the daily leaderboard
  • Daily winner rewards:
    • 1st place: 100 credits
    • 2nd place: 50 credits
    • 3rd place: 25 credits
  • Fast answers bonus: Answer correctly within 5 seconds for bonus points
  • Play anytime: Trivia questions are available throughout the day
Daily Competition
The trivia game resets daily, and the top 3 players each day receive bonus credits. Check the leaderboard to see your ranking and compete for the top spots!
Play Trivia Game
5 High or Low Game

Try your luck with the High or Low game and potentially double your bet!

  • How it works: Place a bet and guess if the next number will be higher or lower
  • Win condition: If you guess correctly, you win 2x your bet amount
  • Net profit: When you win, you get your bet back plus your bet as profit (net +bet)
  • Cooldown: There is a cooldown period between games to prevent abuse
  • Risk: If you guess incorrectly, you lose your bet
Gambling Warning
The High or Low game involves risk. Only bet credits you can afford to lose. The outcome is random, and there's no guaranteed way to win.
Play High or Low
6 Slot Machine

Spin the slot machine for a chance to win big credits!

  • How it works: Place a bet and spin the reels
  • Win multipliers: Different symbol combinations give different multipliers
  • Payout examples:
    • Three of a kind: Up to 1000x your bet (for rare symbols)
    • Two of a kind: Up to 50x your bet
    • Any cherry: 2x your bet
  • Bet range: Minimum bet is typically 10 credits, maximum is 1000 credits
  • Rate limit: Maximum 10 spins per minute per user
Gambling Warning
The slot machine is a game of chance. You may win or lose credits. Only play with credits you can afford to lose. The house always has an edge in the long run.
Play Slot Machine
7 Other Ways to Earn Credits

Additional ways you might earn credits:

  • Refunds: If you request a refund for content that doesn't work, your credits will be returned
  • Unlock rewards: Some threads may offer unlock rewards when others unlock your content
  • Admin rewards: Administrators may award credits for special events or achievements
  • Community events: Participate in special forum events for bonus credits
  • Verification refunds: If a seller verification request fails, the verification fee is refunded
Tips for Maximizing Credit Earnings
  • Be active daily: Log in and participate regularly to earn daily active user credits
  • Create quality content: Post meaningful threads and replies to earn credits while contributing to the community
  • Play trivia daily: Answer trivia questions correctly to earn credits and compete for daily leaderboard rewards
  • Check your transaction history: View your credit transactions on the credits page to track your earnings
  • Respect cooldowns: Understand the cooldown system - you can still post, but credits are awarded based on cooldown periods
  • Gamble responsibly: Games like High or Low and Slot Machine can win credits but also lose them - only bet what you can afford
Credit Amounts May Vary
The exact credit amounts mentioned above (thread credits, reply credits, daily credits, etc.) are default values and may be adjusted by administrators. Check your transaction history on the credits page to see the exact amounts you've received. VIP members don't need credits for most features, so consider upgrading if you frequently use premium features.
View Your Credits & Transaction History
Still Need Help?
If you couldn't find the answer you're looking for, our support team is here to help. Join our Discord server and create a support ticket for personalized assistance.
Discord support is currently unavailable. Please contact an administrator or moderator through private messages.
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